SIA Door Supervisor In Norwich Area

SIA Door Supervisor In Norwich Area

Achilleus Security are NOW looking to Recruit Event / Football SIA Licensed Door Supervisors in the Norwich Area for work at events and venues.

We are welcoming applications from people that would like to join us at Achilleus Security as Part Time Casual  Event / Football / Stadium SIA Door Supervisors.

Our Event / Football / Stadium / Festival Safety Team are the lifeblood of our company and a vital part of any event or venue’s Security, Safety, and Customer Service Team. So, this position is only open to the right candidates who have enthusiasm and a desire to work and those who can meet the company’s strict recruitment criteria.

Our team members can also enjoy working at both inside and outdoor events and venues, throughout the Suffolk, Area & with the added opportunity to work at Events and Venues in Greater London and the Home Counties areas if they choose.

The type of work is varied and is as and when required.

Please read this all the way through

We fully understand the Stewarding and Security Industry and the needs of our team members, and as such, we really don’t mind you working for other companies as long as people act professionally and meet their commitments with us that’s what is most important.

Our team of Event / Football / Stadium / Festival SIA Door Supervisors Team Members must hold a Level 2 or Level 3 Spectator Safety Qualification (or equivalent) but don’t worry if you don’t have one yet, as we will help and support you to gain that for free.)

We are a professional company, and we do have strict conditions for all of our positions, as we don’t hire just anyone! But if you are serious about the role and you meet the criteria, and if you feel that you have just what we are looking for, then, please CLICK ON THE APPLY NOW BUTTON BELOW to apply for the Event / Football / Stadium / Festival SIA Door Supervisor Security Job as we would love to hear from you.

We are an established, growing company, and as such, there are great chances for advancement within the team for the right people who demonstrate the right qualities, and we are always looking for those who have what it takes to lead a team and represent the company in a senior capacity.

What we offer you

What you can expect from working with us at Achilleus Security is a company that is established and highly experienced in the sector, a company that cares about their team members, you will be provided with up-to-date FREE training and personal development tools, you will get paid a good rate of pay for the role, and you will get paid on time, and we aim to support to help you through tougher times with the Wagestream app, you will get opportunities for advancement for those that would like the opportunity to improve themselves and that apply themselves to the role and training.

Event / Football Security Team Members Will Receive

Good hourly rates of pay starting from: 

For team members that do not hold a Level 2 or Level 3 in Spectator Safety

  • Event / Football Security – In Training with SIA DS Licence From £12.72 – £13.06 per hour
  • For Suitable Candidates In Training, There are SIA Response Team Positions £13.62 – £14.63 per hour

For team members that do hold an NVQ or equivalent Level 2 or Level 3 in Spectator Safety

  • Event / Football Security – In Training with SIA DS Licence From £13.06 – £13.78 per hour
  • For Suitable Candidates, there are SIA Response Team Positions From  £14.63- £16.25 per hour

*All rates are inclusive of holiday pay

Pay rates applicable from 1st April 2024

  • Monthly Pay with Wagestream meaning up to 50% of wages, can be drawn down within days of working.
  • Minimum 5 Hours Pay for every shift.
  • Hold a Current Valid SIA Door Supervisors License
  • Holiday Pay
  • Company Pension Scheme
  • 24/7 online booking system via market-leading app-based portal and roster system
  • Training and development opportunities for you to gain further nationally recognised qualifications and industry knowledge in stewarding and crowd safety, including Level 2 or Level 3 Spectator Safety Qualification
  • Employee Assistant Programs coming in 2024, with Health Care & Mental Health Support
  • Supportive management & encouraging working environment.
  • Opportunities for progression and advancement to team leader/supervisor
  • Absolutely no charges for insurance, or PPE
  • A free Learning Management System with access to more than 20 courses.
  • Free online app-based portal booking and roster system.
  • Free online CPD Training on selected courses.
  • Flexible Working

What are the qualifications?

Applicants For This Position of Event / Football / Stadium SIA Door Supervisors Must Be:

  • Over 18 Years of age
  • Hold a Current Valid SIA Door Supervisors License
  • Have a good command of the English Language both written and verbal.
  • Hold a Level 2 or 3 Spectator Safety Qualification or Equivalent or be prepared to be working towards this qualification.
  • Willing to work as part of a growing team.
  • Prepared to develop their skills for the role via Continued Professional Development with our support.
  • Any work offered in London will include subsidised travel.
  • Applicants Must Be Able To Provide:
    • Photographic proof of ID
    • Proof of right to work within the UK.
    • Recent and relevant proofs of address
    • Able to provide a 5-year minimum checkable history – Vital Requirement!

Be aware that the role includes mostly weekend and evening shift availability.

We pay above National Minimum Wage Rates, and pay rates are dependent on position, qualification, venue, and role, and 100% of the assignments offer a 5-hour minimum pay (call time). All our team members are employed on a PAYE Tax basis, and sadly due to HMRC Guidelines, we do not accept those who are Self-employed even with a UTR number.

What the role involves

This role will see you as responsible for the safety and security of employees and customers at events and venues where we work.

You will be interacting with the public and employees within the event spaces and locations, along with communicating and directing customers, the public and guests, along with general crowd control/monitoring. You are also responsible for ensuring event/stadium policies, rules and safety procedures are adhered to.

Regular Tasks & Duties Include:

  • General Customer Services.
  • Monitoring access and egress points.
  • Providing Information and direction.
  • Ensuring crowd safety plans and procedures are adhered to.
  • Reporting any suspicious behaviour.
  • Monitoring Crowds for distress, overcrowding and disorder.
  • Ingress control – ticket validation, accreditation checks, and queries.
  • Egress control – Observing safe egress from areas, including emergency evacuation.
  • Reporting and recording details of accidents, irregularities, near misses, or incidents.
  • Responding to accidents, and incidents as directed.
  • Maintaining safe working environments, and health and safety management.

So, if you are looking for a Part Time Casual Event / Football SIA Door Supervisors Job in the Norwich Area, and you are looking for a company that cares about our team members and the service they provide, then look no further.

What We look for in our ideal team members is to:

  • Have Previous Steward / Customer Service Experience would be good but not essential.
  • Someone Being Able to Commit To Over 15 Hours Per Month
  • Be Calm Under Pressure
  • Be able to think on their feet in stressful, dynamic or emotive situations.
  • Have Previous Response Team Experience
  • Have a Willingness to Deliver Outstanding Customer Service.
  • Can Demonstrate Exceptional Customer Service Skills
  • Have Excellent Interpersonal Skills
  • Be Polite, Respectful and Courteous
  • Have Clear Communication Skills
  • Be A Team Player
  • Flexible Working Attitude
  • Reliable And Responsible
  • Have A Can-Do Attitude
  • Have Good Grooming Standards and Overall Appearance
  • Must Be Able to Work Within a Team and Alone.
  • Be Calm and Self-Motivated
  • Can Adapt to Changing Situations Quickly.
  • Be Relied Upon to Attend Agreed Shifts.
  • Happy To Work Outdoors in all conditions.
  • Good Attitude to Work
  • Engaging and easy to talk to
  • Always look for ways to improve.
  • Be Mature and able to handle situations calmly.
  • Someone looking to actually do the job not just turn up for pay.

Opportunities for advancement!

We are a growing company, and as such, there are great chances for advancement within the team for the right people who demonstrate the right qualities, and we are always looking for those who have what it takes to lead a team and represent the company in a senior capacity.

We are a professional company, and we do have strict conditions for all of our positions, as we don’t hire just anyone!

All interviews for the positions we have available will be carried out online and you will be required to record your video responses to our questions via our online recruitment portal. Please don’t think we are looking for the next Hollywood star in these recordings, we are just looking to see how you respond to our questions and how you come across, which is no different to a face-to-face interview, but with this online option, you do get a second chance for a first impression as you can re-record your response to make sure it comes out as you would like it to be for you submit it. All you need for this is a smartphone, Tablet, PC or Laptop with a video camera.

The recruitment process follows 4 simple steps that include:

  • Initial application
  • Pre-interview questionnaire completion
  • Online interview
  • Application form and ID documentation submission.

Although we have a very strict criteria and a recruitment process, we look for this process to be completed quickly, ideally within 10 working days, however, that will largely depend on you and how quickly you provide us with the information we require.

Job Type: Part-time

Availability Schedule:

  • Monday to Sunday
  • Weekend availability
  • Weekday & Evening Availability

Pay Period: Monthly (Wagestream app provides weekly part wage drawdown)

Required: Immediate Start – Subject to Application Process

Location: Norwich, Ipswich, Suffolk, Essex, London Area

Pay Rate: £12.80 – £16.25 – Depending on Qualifications & Assignments

Licence/Certification:

Valid SIA Door Supervisor License

Level 2 or 3 in Spectator Safety (preferred but will be provided for free)

Our Interview Process:

All interviews for the positions we have available will be carried out online, and you will be required to record your video responses to our questions via our online recruitment portal.

>> PLEASE ONLY APPLY FOR ONE POSITION IN ONE AREA; OTHERWISE, YOUR APPLICATIONS WILL NOT BE CONSIDERED! <<